Data Privacy Notice

The Deposit Protection Corporation (DPC) is the data controller for personal information collected through this website and in the course of our statutory functions. DPC is a statutory body established under the Deposit Protection Corporation Act [Chapter 24:29].

Contact: 29 Rayl Road, Borrowdale, Harare, Zimbabwe  |  info@dpcorp.co.zw  |  +263 242 250900-1

We may collect the following categories of personal information:

• Contact information provided through forms (name, email, telephone, organisation).
• Enquiry, complaint, or whistleblower report content submitted via our website forms.
• Technical usage data collected through analytics cookies where you have provided consent (page path, session duration, browser type).
• Newsletter subscription email addresses.

We do not collect payment card information or sensitive financial account details through this website.

DPC uses personal information for the following purposes:

• To respond to enquiries, complaints, and public awareness requests.
• To process and investigate whistleblower reports in accordance with our policy.
• To fulfil our statutory functions as the administrator of the Deposit Protection Scheme.
• To send newsletters and public awareness updates where you have subscribed.
• To analyse website usage in aggregate to improve our services (analytics cookies, where consented).

We process personal information on the following lawful bases:

• Legal obligation and public task: Processing required to perform our statutory mandate under the Deposit Protection Corporation Act.
• Consent: For analytics cookies and newsletter subscriptions, where you have given explicit consent.
• Legitimate interests: For website security, fraud prevention, and improving public services.

DPC does not sell or trade personal information. We may share information with:

• Regulatory and law enforcement bodies where required by law.
• Authorised service providers who assist in operating our website and services, under strict data processing agreements.
• The Reserve Bank of Zimbabwe and other oversight bodies in the course of our statutory functions.

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry and complaint records are retained in line with DPC's records retention schedule. Analytics data is retained in aggregated, anonymised form.

Subject to applicable law, you may have the following rights regarding your personal information:

• The right to access information we hold about you.
• The right to request correction of inaccurate information.
• The right to object to or request restriction of processing.
• The right to withdraw consent where processing is based on consent.
• The right to make a complaint to the relevant data protection authority.

To exercise any of these rights, please contact DPC using the details provided below.

This website uses essential cookies required for security and functionality. With your consent, we also use first-party analytics cookies to understand how visitors engage with our public information resources. We do not use third-party advertising or tracking cookies.

You may withdraw your cookie consent at any time by clicking "Essential Only" in the cookie notice, which can be reset from your browser's local storage settings.

Data Protection Officer: Data Protection Officer

Email: privacy@dpcorp.co.zw

Phone: +263 242 250900-1

Alternatively, write to us at: Deposit Protection Corporation, 29 Rayl Road, Borrowdale, Harare, Zimbabwe.