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Deposit Insurance

What it means

Protection for public confidence and financial stability.

DPC administers Zimbabwe's Deposit Protection Scheme and compensates eligible depositors up to the maximum cover limit prevailing at the time of a member institution closure.
Read FAQ Insured Institutions

Benefits

Why deposit protection matters

Deposit protection gives depositors confidence and gives the financial system a clear, orderly response when a member institution fails.

Benefits

Depositors receive a defined protection framework, faster public guidance during closures, and a reimbursement process that supports confidence.

Coverage

Coverage applies to eligible deposits with member institutions, subject to limits, exclusions, and requirements set by law.

Claims

DPC publishes claim instructions, requirements, timelines, and payment channels when a claims process is active.

Awareness

The Corporation provides depositor education, public notices, publications, and stakeholder engagement resources.

Coverage information

What is generally covered?

Coverage applies to eligible deposits with member institutions, subject to limits, exclusions, and requirements set by law.

Generally protected

  • Eligible deposit accounts held with member institutions.
  • Individuals, businesses, and qualifying organisations with protected deposits.
  • Deposits held in banks and other deposit-taking institutions covered by law.

Generally not protected

  • Interbank deposits and government deposits.
  • Securities, unit trusts, debentures, and other investment products.
  • Contents of safety deposit boxes and instruments excluded by law or notice.

Claims process

What happens when an institution closes?

DPC publishes claim instructions, requirements, timelines, and payment channels when a claims process is active.
  1. Step 1

    1. Institution closure

    When a contributory institution fails, DPC activates the applicable claims and resolution process.

  2. Step 2

    2. Depositor verification

    Eligible depositor records are verified against information supplied by the closed institution and relevant authorities.

Reimbursement process

How eligible depositors are paid

  1. Step 3

    3. Reimbursement notice

    DPC communicates the claim process, payment channels, requirements, and reimbursement timelines.

  2. Step 4

    4. Payment and recoveries

    Insured amounts are paid up to the prevailing cover limit, while any uninsured balance follows the liquidation process.

Public awareness

Know how your protection works.

The Corporation provides depositor education, public notices, publications, and stakeholder engagement resources.
Browse FAQs View downloads